Email:

For product information or assistance:
grant.dayton@pestana.com (Madeira)

tony.fitton@pestana.com (Algarve)

For service enquiries or assistance:
susana.aveiro@pestana.com

For customer support or assistance:
martin.dunning@pestana.com

carmo.correia@pestana.com

Our aim is to reply within 48 hours, during regular business hours. All email correspondence is completely confidential. Pestana Timeshare customers may also call our  customer support centre to contact a service consultant during regular business hours:

Telephone:

Customer Services

 +351 291 771414 (Madeira)

 +351 282 400928 (Algarve)
Monday to Friday   9:00am to 6:00pm (GMT)

On Saturdays, Sundays and national holidays please leave a message.  A customer services consultant will contact you within 24 hours of the first business day.

FAX:

+351 291 761075 (Madeira)

+351 282 400997 (Algarve)

Snail Mail:

Send your enquiries to:

Pestana Resorts                             Pestana Resorts
Customer Services                        Customer Services
PO Box 1.                                           Praia dos Tres Irmaos,
Funchal, Madeira,                           Alvor, Portimao

Portugal                                              Portugal
9001-951                                            8501-904